bajji FAQ —
Your Questions, Answered

Yes. You must be at least 18 years old to register and play on bajji. This is a firm requirement and bajji reserves the right to request age verification documents at any time. Accounts found to belong to underage players will be closed and any balance returned.

No. bajji allows only one account per person. Creating multiple accounts is a violation of bajji's Terms and Conditions and may result in all accounts being suspended and balances forfeited. If you've forgotten your login details, use the password reset option on the Login page.

Go to the bajji Login page and tap "Forgot Password". Enter the phone number linked to your bajji account and you'll receive a reset code by SMS. Enter the code, set a new password, and you're back in. If you no longer have access to your registered phone number, contact bajji support at [email protected].

Basic account verification happens automatically when you confirm your phone number during registration. For higher withdrawal limits, bajji may ask you to complete identity verification by submitting a copy of your NID (National Identity Card). This is a standard process to protect your account and ensure secure withdrawals.

bajji accepts bKash, Nagad, and Rocket for both deposits and withdrawals. All transactions are processed in BDT (Bangladeshi Taka). bajji does not currently accept international cards or bank transfers. This keeps things simple and fast for players in Bangladesh.

The minimum deposit on bajji is kept low so that any player can get started without a large upfront commitment. Exact minimums are displayed on the deposit screen inside your bajji account. bajji regularly reviews these limits to make sure they stay accessible for players across Bangladesh.

Most bajji withdrawals are processed within 15 minutes. In some cases — particularly during peak hours or if your account requires additional verification — it may take up to a few hours. bajji does not hold withdrawals unnecessarily. If your withdrawal has been pending for more than 24 hours, contact support at [email protected].

bajji does not charge its own fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their standard transaction charges. bajji has no control over third-party fees. Check your mobile banking app for their current fee schedule before transacting.

A bajji withdrawal may be declined for several reasons: your account verification is incomplete, the withdrawal amount exceeds your current limit, your mobile banking number doesn't match the one on your bajji account, or there is a temporary issue with the payment provider. Check your account status first, then contact bajji support if the issue persists.

Bonus funds on bajji are subject to wagering requirements before they can be withdrawn. The specific requirements are shown when a bonus is credited to your account. Once the wagering requirement is met, the bonus converts to real withdrawable balance. Always read the bonus terms carefully before accepting any bajji promotion.

bajji currently offers seven games: Let's Shoot, Panda Dragon Boat, Queen of Bounty, Phoenix Rises, Spirit Party, Dreams of Macao, and Water Polo. Each game has its own mechanics, RTP, and bonus features. Visit the bajji Game page for a full overview of all titles.

Yes. All bajji games use a certified Random Number Generator (RNG) to determine outcomes. The results are not influenced by previous rounds, bet sizes, or account history. bajji publishes the RTP (Return to Player) percentage for every game so you always know the statistical payout rate before you play.

RTP stands for Return to Player. It's the percentage of total bets a game pays back to players over a very large number of rounds. For example, a bajji game with 97% RTP will — on average — return 97 BDT for every 100 BDT wagered over time. RTP is a long-term statistical figure and does not guarantee results in any single session.

If you're new to bajji, Let's Shoot and Spirit Party are the easiest to get started with. Both have simple mechanics, fast rounds, and low minimum bets. Once you're comfortable, Queen of Bounty and Dreams of Macao offer more features and higher potential payouts.

bajji's platform records all game results server-side in real time. If your connection drops mid-round, the outcome is still processed correctly. When you reconnect and reload bajji, your account balance will reflect the accurate result of the interrupted round. You will not lose a bet due to a connection issue on your end.

Yes. bajji updates its game library on a regular basis. New bajji games are announced through push notifications in the bajji app and on the main website. Enable notifications in your bajji app settings to be the first to know when a new title goes live.

Yes, the bajji app is completely free to download and install on both Android and iOS. There are no subscription fees or download charges. You only need money in your bajji account when you want to place bets.

The bajji app runs on Android 6.0 and above, and iOS 13 and above. It is optimised for both budget and flagship devices. If your phone can run bKash or Nagad smoothly, it can run the bajji app without issues. The bajji app is also available as a mobile browser version for devices that prefer not to install apps.

No. The bajji app is built to be data-efficient. A typical gaming session uses a fraction of the data consumed by video streaming apps. bajji games run smoothly on a standard 3G or 4G connection. Wi-Fi is not required, though it will give you the fastest load times.

Yes. Your bajji account works across all your devices. You can log in on your phone, tablet, or desktop browser using the same credentials. Your balance, game history, and settings are all synced in real time. However, bajji only allows one active session at a time per account for security reasons.

bajji takes data security seriously. All personal information is encrypted using industry-standard SSL/TLS protocols. bajji does not sell or share your data with third parties for marketing purposes. For full details on how bajji handles your data, read the bajji Privacy Policy.

Use a strong, unique password for your bajji account — one you don't use for bKash, Nagad, or email. Never share your bajji login details with anyone. bajji staff will never ask for your password. Enable biometric login in the bajji app for faster and more secure access. If you suspect your account has been compromised, change your password immediately and contact support.

If you notice any transactions or logins you don't recognise on your bajji account, change your password immediately and contact bajji support at [email protected]. Include your registered phone number and a description of the suspicious activity. bajji's security team will investigate and take action to protect your account.

Yes. bajji provides deposit limits, session time reminders, and self-exclusion options to help you stay in control. These tools are available in your bajji account settings. bajji encourages all players to use them proactively — not just when things feel out of control. Read more on the Responsible Gaming page.

You can request a self-exclusion period directly from your bajji account settings or by emailing [email protected]. Self-exclusion periods range from 30 days to permanent closure. During a self-exclusion period, you will not be able to log in or deposit. bajji takes self-exclusion requests seriously and processes them promptly.

bajji is designed for recreational entertainment. The platform is built with responsible gaming at its core — low minimum bets, spending controls, and clear RTP information all help players make informed decisions. bajji recommends treating gaming as entertainment, not as a source of income. Never bet more than you can comfortably afford to lose.